Know About Data Privacy in the Philippines" width="867" height="415" />
As businesses and industries dive deeper into tech and digital solutions, data has become an invaluable resource that enterprises collect to provide better customer service. This information also allows them to grow and expand their business at an increasing rate when used correctly.
This is collected on a large scale, gaining information from their consumers through registration platforms, inquiries, purchases, and the like. But with such scale, it is normal for customers to be wary of the information they provide, fearing it being leaked, sold, or used immorally by businesses or other third-party attacks.
This is where data privacy comes into play. In this article, we will discuss the Data Privacy Act in the Philippines and its importance in keeping your customer data safe while ensuring full compliance with relevant laws.
Data privacy ensures the right of an individual to control the collection of, access to, and use of personal information about them that are under the control or custody of the government or the private sector.
It refers to handling various personal information, such as personal health information (PHI) or personally identifiable information (PII). This information collected depends on what the entity is requesting, such as, but not limited to, SSS/GSIS numbers, TIN Numbers, health records, financial data, and personal data.
That said, businesses take advantage of these data to help shape decision-making. Usually, data collection in business can involve the aforementioned, along with other variables that help the company operate. This includes development data, feedback and concerns, proprietary research, etc.
As an entrepreneur, keeping your customers satisfied and secure must be your highest priority. The same must apply to the collection of sensitive and private data. If such information is leaked or compromised, the safety of your customers and your company can be at risk.
There are many risks associated with data compromise or leakage, which could significantly damage your company. Data breach threats, such as identity theft, discrimination, reputational damage, etc., are a few of the many risks that can be used to damage your company and customers.
In 2012, the Philippine government enacted the Data Privacy Act of 2012 (DPA) into law to protect personal and sensitive information used in communication systems in public and private sectors in the country.
Moreover, the National Privacy Commission (NPC) was created to administer and implement the regulations provided under DPA while ensuring the country’s data protection compliance is on par with international standards. NPC is the country’s privacy watchdog, an independent body mandated to administer and implement the DPA.
As mentioned above, the primary function of DPA is to protect and regulate the collection of data or personal information while ensuring that the Philippines complies with international data privacy standards.
In this section, we listed the salient features of DPA to help you fully grasp its functions, rules, and regulations.
Consent of the data subject refers to any freely given, specific, informed indication of will whereby the data subject agrees to collect and process personal information about and/or relating to him or her. The consent shall be evidenced by written, electronic, or recorded means. It may also be given on behalf of the data subject by an agent specifically authorized by the data subject to do so.
Data subject refers to an individual whose personal information is processed.
Consent of the data subject refers to any freely given, specific, informed indication of will whereby the data subject agrees to collect and process personal information about and/or relating to him or her. The consent shall be evidenced by written, electronic, or recorded means. It may also be given on behalf of the data subject by an agent specifically authorized by the data subject to do so.
Data subject refers to an individual whose personal information is processed.
Criteria for Lawful Processing of Personal Information. – The processing of personal data can only be allowed when at least one of the following conditions exist unless otherwise prohibited by law:
a. The data subject has provided consent
b. The processing of personal information is necessary and related to the contract
c. The processing is necessary for compliance with a legal obligation
d. The processing is necessary to protect the vital interests of the data subject, including life and health
e. The processing is necessary for national emergencies, public order and safety, or the fulfillment of functions of public authority
f. The processing is necessary for the legitimate interests pursued by the personal information controller or by a third party or parties to whom the data is disclosed. However, the processing is prohibited if it conflicts with the fundamental rights and freedoms of the data subject protected under the Philippine Constitution. (Section 12 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)
Sensitive Personal Information and Privileged Information. – Cases where the prohibition of processing of sensitive personal information and privileged information is exempted:
a. The data subject or all parties concerned with the privileged information has provided consent for the specific purpose before its processing.
b. If consent for processing is not required by law or regulations, the processing must guarantee the protection of sensitive personal information and privileged information under existing laws and regulations.
c. The processing is necessary to protect the life and health of the data subject or another person if the subject is not legally or physically able to consent to the processing.
d. The processing is necessary to achieve lawful and noncommercial objectives of public organizations and their associations as long as there is consent for the processing, the processing only confines and is related to the bona fide members of the organization, and the sensitive information is not transferred to third parties.
e. The processing is necessary for medical treatment carried out by a medical practitioner or institution while ensuring the protection of personal information.
f. The processing is necessary to protect natural or legal persons’ lawful rights and interests in court proceedings, the establishment, exercise, or defense of legal claims, or when provided to government or public authority. (Section 13 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)
Subcontract of Personal Information. – An entity is allowed to subcontract the processing of personal information to a personal information controller (PIC) as long as the PIC ensures the proper safeguard to ensure confidentiality of the information, prevent uses of unauthorized purposes, and comply with the regulations of DPA and other laws concerning the processing of personal information. (Section 14 of R.A. 10173 otherwise known as the Data Privacy Act of 2012)
Rights of the Data Subject. – The data subject is entitled to the following rights during the processing of their personal information:
(Section 16 of R.A. 10173 otherwise known as the Data Privacy Act of 2012)
Transmissibility of Rights of the Data Subject. – If the data subject has passed away or becomes incapacitated, their legal heirs or assignees may invoke their data privacy rights. (Section 17 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)
Right to Data Portability. – The data subject has the right to obtain a copy of their data undergoing processing in an electronic or structured format if such information is processed by electronic means in a structured and commonly used format. (Section 18 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)
Security of Personal Information. – Personal Information Controllers (PICs) are required to implement adequate and appropriate organizational, physical, and technical measures to protect personal information against any data breaches or unlawful processing risks. The establishment must notify the affected data subject and NPC if any risks occur. (Section 20 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)
Responsibility of Heads of Agencies. – All sensitive information handled or maintained by government agencies must ensure their system complies with DPA and its provisions. NPC shall monitor compliance and may recommend the necessary action to satisfy the minimum standards. (Section 22 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)
Applicability to Government Contractors. – Upon entering into any contract that involves accessing or requiring sensitive personal information from one thousand (1,000) individuals or more, the agency must require a contractor and its employees to register their personal processing system with NPC. (Section 24 of R.A. 10173, otherwise known as the Data Privacy Act of 2012)