where is the "Access Documents" button?

I got an email from someone to sign a document. The email also says :

Alternate Signing Method

Visit DocuSign.com, click 'Access Documents', and enter the security code: .

However, I cannot find that link or button. No choice for "security code" when choosing to sign a document.

3 replies

JohnSantos

Rank

Userlevel 6

Badge

+13

Established Contributor

JohnSantos

4 months ago 20 April 2024

@Kdart - On the Home page of Docusign | #1 in Electronic Signature and Contract Lifecycle Management, on the top right corner, you will see a link to Access Documents.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Rank

Badge

+1

Newcomer

Kdart

4 months ago 20 April 2024

Ah, it’s the home page, not my login page. https://apps.docusign.com/send/home

Rank

Userlevel 4

Badge

+12

Community Moderator

Alejandro.Ramos

3 months ago 6 May 2024

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Alejandro R. | Docusign Community Moderator

" Select as Best " below if you find the answer a valid solution to your issue!